32: From Compliance to Culture: Building a Learning Organization through HOP

In this session, Highline Warren shares its transformation from a compliance-based safety program to a learning organization grounded in Human and Organizational Performance. We’ll share how adopting HOP principles – learning from normal work, focusing on systems rather than blame and strengthening local ownership – has improved trust, reporting and engagement across manufacturing and distribution operations. Through real examples, you’ll learn how Highline Warren implemented learning teams, balanced accountability and built psychological safety as part of its broader cultural evolution.